Consumer Reports重新推薦Tesla Model S - 電動車

消費者報告在去年底公布了2015年的Best car，Tesla佔據了前兩名[1]

第一名是Model S P85D

第二名是Model S

Benz跟Audi也有兩輛車同時進榜，但是是不同車型(E250-S550和A8-A6)


誇張的是消費者報告去年稍早的時候宣布他們不得不修改他們的評分系統

因為P85D在100分的滿分中拿到了破表的103分，修改過後變更為100分

這不僅是最好的電動車，而是最好的車。

更厲害的是，Tesla在車主滿意度的調查中，維修及服務的滿意度是有史以來最高的



不過就在這個宣佈幾個星期之後，消費者報告停止推薦Model S

這是因為車輛的可靠性問題

早期的Model S有少數車輛具有驅動單元方面的問題，必須更換才能解決

不過這些驅動單元方面的問題是相當容易解決的

絕大部分問題都在2015年就已經解決

而根據消費者報告自己的調查，有97%的車主對於會不會再次購買Model S給了肯定的答案



可靠性問題就是消費者報告在2015年中時取消對Model S推薦的原因

這在當時是一個很大的新聞


而2016年的現在，消費者報告又重新推薦了Model S

因為根據他們的調查[2]，Model S的可靠性已經提高到高於平均的水準

所以又重新向消費者推薦Model S這款車


至於Model X，消費者報告還沒有對他進行道路測試

通常都會經過一段時間之後再進行測試與發布結果，以避免影響一些早期的問題


另外值得一提的是

Tesla今年稍早的時候聘請了Apple 的Reliability Director
(這職務是在負責可靠性工作)

以便在擴大產能的時候能得到與iPhone類似的可靠性。


來源：
[1]: http://www.consumerreports.org/cars/the-best-cars-of-2015/
[2]: https://goo.gl/JpEL2s

PS:
以上不是完全照著原文寫的，有很多是參考去年相關的新聞寫出來的
所以有些東西原文沒有提到也不要覺得奇怪

=============================底下原文==============================
https://goo.gl/m3OZEO

Tesla Model S re-earns Consumer Reports’ recommendation on improved
reliability


Consumer Reports really likes the Model S. Last year, it somehow managed to
place both first and second in their “best cars of 2015” list, and the P85D
broke their rating system by scoring 103 out of 100 points – beating the
previous 85kWh model which had previously been described as the “best car
ever” when it scored 99 out of 100 on the same scale. That’s right, not
the best EV ever, but the best car ever. It has also topped their list with
the highest owner satisfaction ratings ever seen in multiple surveys of their
subscribers, as well as the highest satisfaction for repairs and service.

So last year, when Consumer Reports rescinded their recommendation, it was
big news. But today, Consumer Reports has reversed that decision based on
new reliability ratings, and now that the Model S is back in “average”
reliability range, it means that Consumer Reports can once again recommend
that consumers buy it.


Consumer Reports doesn’t only recommend cars based on their road test or
consumer satisfaction scores, but also on their reliability ratings. If a
car is below-average in reliability, Consumer Reports will not recommend it.

Last year, Tesla found an issue with its early drive units and many cars had
to come in for drive unit replacements. While the fix ended up being fairly
easy and not very costly for Tesla or time consuming for owners, the number
of repair visits exceeded Consumer Reports’ threshold for “average”
reliability, which resulted in Tesla dropping from their “recommended” list.

But after Tesla’s fixes, reliability issues decreased by 50%, which was
enough for the Model S to earn its way out of the “below average”
reliability category.

Consumer Reports has not yet rated the Model X with a road test, but they
have issued a warning about reliability of early models. The report today
mentions many problems with the falcon wing doors, which were a significant
part of early Model X production delays and poor reliability on the first
delivered cars.

Consumer Reports generally waits a while before issuing road test and
reliability scores, so as to not be overly affected by the problems of a few
early models, so it will be interesting to see how the data works out once
they issue a formal recommendation for the Model X.

It is likely that a similar story will play out as with the Model S – the
car is fantastic, owners love it, but early reliability problems may stop
Consumer Reports from recommending the car until later models achieve better
reliability. Even those early reliability problems do not seem too
cumbersome to owners, though, given that Tesla has earned the aforementioned
top marks for service and repair.

The Model X first entered production officially in September 2015, but volume
production really only started in mid-2016. Earlier this year, we reported on
Tesla hiring Apple’s Reliability Director to scale up production with
iPhone-like dependability.

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