Ford 真的很賭人品的品牌 - 福特
By Zenobia
at 2019-02-18T15:48
at 2019-02-18T15:48
Table of Contents
Auris 新車7天掛變速箱,修了半個月才好
處理方式:換新
結果:好評
https://imgur.com/ZbZw2Um
Kuga: 新車7000公里壞電磁閥
處理方式:換新
結果:差評
https://imgur.com/HXoTh3t
福特真的要好好檢討為什麼消費者的感受為什麼有這麼大的差異,當一輛車買來出問題,
消費者心裡OS是 "看吧,果然遇到了" 跟 "算了,應該是我運氣不好" ,就算你的處理
方式都是換新,但是滿意度卻天差地遠...
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處理方式:換新
結果:好評
https://imgur.com/ZbZw2Um
Kuga: 新車7000公里壞電磁閥
處理方式:換新
結果:差評
https://imgur.com/HXoTh3t
福特真的要好好檢討為什麼消費者的感受為什麼有這麼大的差異,當一輛車買來出問題,
消費者心裡OS是 "看吧,果然遇到了" 跟 "算了,應該是我運氣不好" ,就算你的處理
方式都是換新,但是滿意度卻天差地遠...
--
▄▄ ▄▄ ▄▄▄▄ ▄▄▄▄▄▄▄▄▌
▄▄█▄▄█▄▄▌▌ ▄▄ ▄▄▌▄▄▌
▌ ▌▄▄ ▌ ▌▄▄▄▌ ▌ ▌▄▄▄
▄█▄▄▄ ▄▄ ▄▄ ▄▄▄▄▄▄▄▄▌
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