Kia的後勤及妥善率 - 保養

By Sierra Rose
at 2023-03-14T23:29
at 2023-03-14T23:29
Table of Contents
作者: going1023 (心寬) 看板: car
標題: [問題] Kia的後勤及妥善率
時間: Tue Mar 14 23:22:33 2023
kia,carens,2016買的,都在高雄民族服務廠保養,2022年初發現左後門生鏽嚴重,當
時有做更換。
2022年9月時,發現另外三個門都從裡面生鏽,鏽出,且鏽穿。前面二個門,後面二個門
,生鏽位置是對稱的。
明顯車子的防鏽處理沒有做好。
家裡有另外二台日系車,使用時間更久,完全沒有此情況。
會發現生鏽是因為烤漆膨脹起來,在此之前沒有任何技師告知此情況。這部份明顯有保養
時未盡檢查之責任,我有告知保養廠及總代理客服,皆未得到回覆。
高雄民族廠稱這是自然現象,第一個門他們提供善意保固。另外三個要消費者自行承擔。
協商未果後,於2023,2月撥總代理客服反應,要求做檢查及鑑定,並要求更換生鏽的三
個車門,至少反應三次,至今無任何回覆。
這就是號稱世界前三大車廠的售後服務?
你確定要買這家公司代理的車子?
https://i.imgur.com/dsVqgP7.jpg
https://i.imgur.com/q2V31JM.jpg
https://i.imgur.com/PmZ74BT.jpg
https://i.imgur.com/B11pC0A.jpg
--
標題: [問題] Kia的後勤及妥善率
時間: Tue Mar 14 23:22:33 2023
kia,carens,2016買的,都在高雄民族服務廠保養,2022年初發現左後門生鏽嚴重,當
時有做更換。
2022年9月時,發現另外三個門都從裡面生鏽,鏽出,且鏽穿。前面二個門,後面二個門
,生鏽位置是對稱的。
明顯車子的防鏽處理沒有做好。
家裡有另外二台日系車,使用時間更久,完全沒有此情況。
會發現生鏽是因為烤漆膨脹起來,在此之前沒有任何技師告知此情況。這部份明顯有保養
時未盡檢查之責任,我有告知保養廠及總代理客服,皆未得到回覆。
高雄民族廠稱這是自然現象,第一個門他們提供善意保固。另外三個要消費者自行承擔。
協商未果後,於2023,2月撥總代理客服反應,要求做檢查及鑑定,並要求更換生鏽的三
個車門,至少反應三次,至今無任何回覆。
這就是號稱世界前三大車廠的售後服務?
你確定要買這家公司代理的車子?
https://i.imgur.com/dsVqgP7.jpg




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