Lexus自備機油,卻被收收原廠機油的錢!?! - 保養
By Cara
at 2022-02-10T16:15
at 2022-02-10T16:15
Table of Contents
01原文出處: https://www.mobile01.com/topicdetail.php?f=346&t=6537025
https://i.imgur.com/5af5Wen.jpg
Lexus南台中服務堪慮,阿你今天被話術了嗎
剛去南台中所保養
下午兩點到搞到六點多才離開
一開始我自備機油好市多購入0w40
接待人員說這種油不太適合ux
建議還是換原廠0w20
當下我也同意了
後來保養完畢準備牽車離開
發現我帶去剛剛說不能用的整箱機油
被打開使用過剩一罐多
用我自己買的油,然後收原廠機油的錢???
當下告知場內人員
為什麼收費是使用原廠機油
但後來還是使用我一開始帶的卻不建議的機油
場內人員發現不對後,雖然有道歉
但還是想安撫我說:
其實還是很多人自帶這種油來使用,沒問題的
那一開始建議我用原廠機油是在???
後續只能再開近場內更換原廠0w20機油
再繼續等半小時左右,並且親自監看過程
然後賠我買去的機油錢,剩下的只剩下拍謝
接代人員表示歉意有提供不知道什麼鬼的禮品
一律不拿
讓大家知道保養不是原廠就是服務或品質保證
也讓大家知道保養真的不要怕麻煩
車主真的要親自監督
然後車主手冊說可以的油就自備
不要再被話術說可能影響保固
--
心得:太離譜了吧? 這是什麼優質的服務?
還好車主離開之前有檢查
車主聽從原廠建議沒有用自行帶去的油,請車主使用原廠的油,
結果原廠換的又是用車主帶去的油,卻收原廠機油錢,這是什麼100分操作!?
還好最後有道歉了,不過苦主心情一定大受影響,幫QQ
--
https://i.imgur.com/5af5Wen.jpg
Lexus南台中服務堪慮,阿你今天被話術了嗎
剛去南台中所保養
下午兩點到搞到六點多才離開
一開始我自備機油好市多購入0w40
接待人員說這種油不太適合ux
建議還是換原廠0w20
當下我也同意了
後來保養完畢準備牽車離開
發現我帶去剛剛說不能用的整箱機油
被打開使用過剩一罐多
用我自己買的油,然後收原廠機油的錢???
當下告知場內人員
為什麼收費是使用原廠機油
但後來還是使用我一開始帶的卻不建議的機油
場內人員發現不對後,雖然有道歉
但還是想安撫我說:
其實還是很多人自帶這種油來使用,沒問題的
那一開始建議我用原廠機油是在???
後續只能再開近場內更換原廠0w20機油
再繼續等半小時左右,並且親自監看過程
然後賠我買去的機油錢,剩下的只剩下拍謝
接代人員表示歉意有提供不知道什麼鬼的禮品
一律不拿
讓大家知道保養不是原廠就是服務或品質保證
也讓大家知道保養真的不要怕麻煩
車主真的要親自監督
然後車主手冊說可以的油就自備
不要再被話術說可能影響保固
--
心得:太離譜了吧? 這是什麼優質的服務?
還好車主離開之前有檢查
車主聽從原廠建議沒有用自行帶去的油,請車主使用原廠的油,
結果原廠換的又是用車主帶去的油,卻收原廠機油錢,這是什麼100分操作!?
還好最後有道歉了,不過苦主心情一定大受影響,幫QQ
--
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保養
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