Mio 588 過保送修 - 汽車
By Susan
at 2016-07-19T11:22
at 2016-07-19T11:22
Table of Contents
去年五月買的 Mio 588,上個月底因為要檢舉違規把影片拉到電腦上看
才發現影像變得模糊了,透過內建的液晶螢幕根本看不出來
我滿肯定沒有碰到鏡頭,但保險起見擦拭了一番,連同擋風玻璃也清理
試了幾天模糊狀況仍舊沒改善
從裝上車後一年來再也沒動過,所以我不認為是軟體因素造成
不過反正是出現問題了,索性更新韌體測試幾天看看再說
發現還是一樣,所以推測是機子本身硬體方面的問題無誤
雖然以購買日期來算是超過一年了,但想說賭序號有寬限期還在保固內還是送修看看
結果還是過保,要修得花錢,殘念....
寄出後過了幾天,Mio 打電話來,告知工程師測試都正常
心想奇怪,這些工程師是標準極低還是怎樣?
客服後來有主動請我補影片並詳細說明哪段有我反映的狀況
原來還須要我自行舉證 @@
影片補上後又過了數天,接到電話說工程師看了影片後確實有「一點點」模糊
明明超明顯,樹葉都跟油畫一樣暈開、紅綠燈秒數無法判讀
連正前方車輛不到一車身距離的車牌都糊糊的不易辨識了...
...算了,總之是承認有問題了
接著跟我說,工程師進一步檢測發現了兩個問題
一個是電池壽命快不行了,建議換,三百多
再來就是模糊的原因,鏡頭壞了需要換新,因為是 SONY 的所以比較貴要九百多
我問他正常使用為什麼鏡頭會無緣無故壞?
他說: 電子產品本來就沒辦法保證,而且長期曝曬就有可能會這樣
喔..... 所以你的意思是這個專門設計來裝在車上的東西不耐曬?
剛滿一年沒多久就壞,還算的真精準
兩個換下來就要一千二,然後再繼續用一年再換新是這樣嗎?
因為電子產品本來就不保證?
我是白癡嗎,當然不花錢修,以後當然也不會再買 Mio 了
因為他們無法保證自己的產品
藉此提醒各位過保前若發現任何退化情形趕快送修,保內當然可免費修好
至少還可以再多撐一年 (也許,畢竟這是無法保證的)
--
才發現影像變得模糊了,透過內建的液晶螢幕根本看不出來
我滿肯定沒有碰到鏡頭,但保險起見擦拭了一番,連同擋風玻璃也清理
試了幾天模糊狀況仍舊沒改善
從裝上車後一年來再也沒動過,所以我不認為是軟體因素造成
不過反正是出現問題了,索性更新韌體測試幾天看看再說
發現還是一樣,所以推測是機子本身硬體方面的問題無誤
雖然以購買日期來算是超過一年了,但想說賭序號有寬限期還在保固內還是送修看看
結果還是過保,要修得花錢,殘念....
寄出後過了幾天,Mio 打電話來,告知工程師測試都正常
心想奇怪,這些工程師是標準極低還是怎樣?
客服後來有主動請我補影片並詳細說明哪段有我反映的狀況
原來還須要我自行舉證 @@
影片補上後又過了數天,接到電話說工程師看了影片後確實有「一點點」模糊
明明超明顯,樹葉都跟油畫一樣暈開、紅綠燈秒數無法判讀
連正前方車輛不到一車身距離的車牌都糊糊的不易辨識了...
...算了,總之是承認有問題了
接著跟我說,工程師進一步檢測發現了兩個問題
一個是電池壽命快不行了,建議換,三百多
再來就是模糊的原因,鏡頭壞了需要換新,因為是 SONY 的所以比較貴要九百多
我問他正常使用為什麼鏡頭會無緣無故壞?
他說: 電子產品本來就沒辦法保證,而且長期曝曬就有可能會這樣
喔..... 所以你的意思是這個專門設計來裝在車上的東西不耐曬?
剛滿一年沒多久就壞,還算的真精準
兩個換下來就要一千二,然後再繼續用一年再換新是這樣嗎?
因為電子產品本來就不保證?
我是白癡嗎,當然不花錢修,以後當然也不會再買 Mio 了
因為他們無法保證自己的產品
藉此提醒各位過保前若發現任何退化情形趕快送修,保內當然可免費修好
至少還可以再多撐一年 (也許,畢竟這是無法保證的)
--
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