TOYOTA車主投訴煞車失靈 和泰:已過保固 - 汽車
By Mia
at 2020-09-24T14:57
at 2020-09-24T14:57
Table of Contents
原文連結:
https://speed.ettoday.net/news/1815130
原文內容:
TOYOTA車主投訴煞車失靈原廠不處理 和泰:該車早已過保固
記者游鎧丞/綜合報導
日前有TOYOTA車主透過立委高嘉瑜舉辦記者會對外投訴,強調其購買的Camry油電車型,
在行駛過程中會出現無預警煞車失靈的現象,但回廠進行檢修時,TOYOTA不願協助處理該
項問題,認為車廠罔顧消費者權益及人身安全。
針對該項投訴,總代理和泰汽車日前也發出聲明稿回應,其表示該案例車輛累積里程數已
超過24萬公里,早已超過新車保固範圍,同時煞車失靈個案,經調查後應為車輛長期使用
之零件耗損現象,依照規定應由車主自費維修,絕非如車主及立委所言,罔顧消費者權益
之情事。
誠如先前所述,針對車主、立委於記者會中的各項指控,TOYOTA總代理和泰表示,本次煞
車失靈個案,是由於車輛長期使用後的零件耗損現象,並非車輛零件因材質不良或是製程
瑕疵所導致,因此不符合召回檢修之對象;同時再加上該案例車輛之累積里程數已超過24
萬公里,早已不符合新車出廠的保固規範;但和泰也強調,當初雖已向車主表明必須自費
維修,但內部也有針對部分維修內容提供相對應的優惠方案。
立委高嘉瑜曾在記者會中指出,日本TOYOTA母廠於2018年2月,就曾針對品牌油電Hybrid
車款以及氫燃料電池車款發起電子手煞車瑕疵召回,高嘉瑜藉此也質疑總代理和泰汽車並
未跟進處理;為此和泰汽車也於聲明當中強調,立委所提到的檢修改正,是日本當地限定
的顧客服務活動,用意在於提醒車主倘若發現煞車系統警示燈號亮起,可儘速回廠進行檢
修,並非是由日本政府交通機關所要求的正式召回;和泰汽車表示,後續仍會與該案例車
主持續進行溝通,尋求解套方案。
心得/說明:(30字以上)
煞車失靈是很嚴重的問題,和泰「已過保固」的說法,鄉民怎麼看 ?
至於「召回」是不是等於「顧客服務活動」? 也請板上達人們分析。
--
All Comments
By Franklin
at 2020-09-25T09:32
at 2020-09-25T09:32
By Steve
at 2020-09-28T10:25
at 2020-09-28T10:25
By Donna
at 2020-09-30T19:20
at 2020-09-30T19:20
By Quintina
at 2020-10-05T10:59
at 2020-10-05T10:59
By Anthony
at 2020-10-07T17:19
at 2020-10-07T17:19
By Yuri
at 2020-10-12T06:09
at 2020-10-12T06:09
By Rae
at 2020-10-17T00:57
at 2020-10-17T00:57
By Lydia
at 2020-10-20T03:33
at 2020-10-20T03:33
By Callum
at 2020-10-20T10:58
at 2020-10-20T10:58
By Gary
at 2020-10-24T16:51
at 2020-10-24T16:51
By Lauren
at 2020-10-25T03:37
at 2020-10-25T03:37
By Susan
at 2020-10-28T20:05
at 2020-10-28T20:05
By Kama
at 2020-11-01T23:31
at 2020-11-01T23:31
By Hamiltion
at 2020-11-04T09:34
at 2020-11-04T09:34
By Rosalind
at 2020-11-08T08:46
at 2020-11-08T08:46
By Robert
at 2020-11-13T01:16
at 2020-11-13T01:16
By Lydia
at 2020-11-16T07:35
at 2020-11-16T07:35
By Iris
at 2020-11-21T03:12
at 2020-11-21T03:12
By Cara
at 2020-11-23T23:45
at 2020-11-23T23:45
By Genevieve
at 2020-11-26T23:26
at 2020-11-26T23:26
By Kama
at 2020-11-27T11:16
at 2020-11-27T11:16
By Todd Johnson
at 2020-12-02T07:34
at 2020-12-02T07:34
By Victoria
at 2020-12-05T06:37
at 2020-12-05T06:37
By Elvira
at 2020-12-07T14:55
at 2020-12-07T14:55
By Victoria
at 2020-12-08T03:23
at 2020-12-08T03:23
By Irma
at 2020-12-13T02:54
at 2020-12-13T02:54
By Andrew
at 2020-12-16T00:28
at 2020-12-16T00:28
By Jake
at 2020-12-17T21:12
at 2020-12-17T21:12
By Donna
at 2020-12-18T04:59
at 2020-12-18T04:59
By Lauren
at 2020-12-21T19:18
at 2020-12-21T19:18
By Lydia
at 2020-12-24T03:45
at 2020-12-24T03:45
By Ina
at 2020-12-26T10:22
at 2020-12-26T10:22
By Gilbert
at 2020-12-29T11:23
at 2020-12-29T11:23
By Edwina
at 2020-12-30T03:34
at 2020-12-30T03:34
By Caitlin
at 2021-01-03T14:36
at 2021-01-03T14:36
By Necoo
at 2021-01-05T19:41
at 2021-01-05T19:41
By Tracy
at 2021-01-06T01:44
at 2021-01-06T01:44
By Edwina
at 2021-01-10T01:38
at 2021-01-10T01:38
By Necoo
at 2021-01-10T17:25
at 2021-01-10T17:25
By Lauren
at 2021-01-15T13:48
at 2021-01-15T13:48
By Delia
at 2021-01-20T11:40
at 2021-01-20T11:40
By Charlotte
at 2021-01-23T20:10
at 2021-01-23T20:10
By Daniel
at 2021-01-24T14:01
at 2021-01-24T14:01
By Connor
at 2021-01-28T22:14
at 2021-01-28T22:14
By Puput
at 2021-01-29T11:52
at 2021-01-29T11:52
By Zenobia
at 2021-01-29T14:16
at 2021-01-29T14:16
By Skylar Davis
at 2021-01-30T16:49
at 2021-01-30T16:49
By Jacky
at 2021-02-03T01:32
at 2021-02-03T01:32
By Madame
at 2021-02-04T09:51
at 2021-02-04T09:51
By Poppy
at 2021-02-05T22:12
at 2021-02-05T22:12
By Carol
at 2021-02-06T01:51
at 2021-02-06T01:51
By Queena
at 2021-02-07T23:21
at 2021-02-07T23:21
By Rosalind
at 2021-02-12T06:44
at 2021-02-12T06:44
By Kumar
at 2021-02-15T18:05
at 2021-02-15T18:05
By Wallis
at 2021-02-17T04:05
at 2021-02-17T04:05
By Kelly
at 2021-02-18T16:26
at 2021-02-18T16:26
By Noah
at 2021-02-19T22:15
at 2021-02-19T22:15
By Madame
at 2021-02-24T13:16
at 2021-02-24T13:16
By Rosalind
at 2021-02-26T15:13
at 2021-02-26T15:13
By Eartha
at 2021-02-28T12:12
at 2021-02-28T12:12
By Una
at 2021-03-02T08:43
at 2021-03-02T08:43
By Gilbert
at 2021-03-03T05:26
at 2021-03-03T05:26
By Lauren
at 2021-03-08T00:36
at 2021-03-08T00:36
By Caroline
at 2021-03-08T09:25
at 2021-03-08T09:25
By Candice
at 2021-03-12T17:44
at 2021-03-12T17:44
By Necoo
at 2021-03-12T22:33
at 2021-03-12T22:33
By Heather
at 2021-03-13T03:04
at 2021-03-13T03:04
By Belly
at 2021-03-16T01:26
at 2021-03-16T01:26
By Thomas
at 2021-03-20T08:29
at 2021-03-20T08:29
By Belly
at 2021-03-22T13:26
at 2021-03-22T13:26
By Edith
at 2021-03-24T22:28
at 2021-03-24T22:28
By Damian
at 2021-03-25T03:23
at 2021-03-25T03:23
By Susan
at 2021-03-28T20:21
at 2021-03-28T20:21
By Olive
at 2021-04-01T02:36
at 2021-04-01T02:36
By Mary
at 2021-04-02T02:10
at 2021-04-02T02:10
By Doris
at 2021-04-06T12:53
at 2021-04-06T12:53
By Susan
at 2021-04-10T17:10
at 2021-04-10T17:10
By Andy
at 2021-04-13T13:11
at 2021-04-13T13:11
By Bennie
at 2021-04-18T06:01
at 2021-04-18T06:01
By Blanche
at 2021-04-22T11:41
at 2021-04-22T11:41
By Genevieve
at 2021-04-25T15:33
at 2021-04-25T15:33
By Andy
at 2021-04-27T22:22
at 2021-04-27T22:22
By Frederica
at 2021-04-28T19:14
at 2021-04-28T19:14
By Tom
at 2021-04-30T17:49
at 2021-04-30T17:49
By Elvira
at 2021-05-04T07:52
at 2021-05-04T07:52
By Linda
at 2021-05-06T23:42
at 2021-05-06T23:42
By Wallis
at 2021-05-09T16:52
at 2021-05-09T16:52
By Callum
at 2021-05-10T20:55
at 2021-05-10T20:55
By Mary
at 2021-05-15T08:58
at 2021-05-15T08:58
By William
at 2021-05-17T15:13
at 2021-05-17T15:13
By Mason
at 2021-05-22T13:25
at 2021-05-22T13:25
By Candice
at 2021-05-26T13:31
at 2021-05-26T13:31
By Queena
at 2021-05-30T20:04
at 2021-05-30T20:04
By Jacky
at 2021-05-31T17:38
at 2021-05-31T17:38
By Audriana
at 2021-06-03T15:52
at 2021-06-03T15:52
By Lydia
at 2021-06-04T03:37
at 2021-06-04T03:37
By Iris
at 2021-06-05T10:58
at 2021-06-05T10:58
By Eden
at 2021-06-08T08:58
at 2021-06-08T08:58
By Odelette
at 2021-06-12T01:49
at 2021-06-12T01:49
By Thomas
at 2021-06-13T00:28
at 2021-06-13T00:28
By Eden
at 2021-06-17T05:40
at 2021-06-17T05:40
By Queena
at 2021-06-18T21:51
at 2021-06-18T21:51
By Heather
at 2021-06-20T18:07
at 2021-06-20T18:07
By Isla
at 2021-06-21T09:54
at 2021-06-21T09:54
By Hardy
at 2021-06-24T14:37
at 2021-06-24T14:37
By Hamiltion
at 2021-06-25T05:07
at 2021-06-25T05:07
By Agatha
at 2021-06-28T11:27
at 2021-06-28T11:27
By Elizabeth
at 2021-07-01T08:29
at 2021-07-01T08:29
By Jacky
at 2021-07-05T14:59
at 2021-07-05T14:59
By Edward Lewis
at 2021-07-07T15:48
at 2021-07-07T15:48
Related Posts
Android Auto 可以關 google map 嗎
By Blanche
at 2020-09-24T14:42
at 2020-09-24T14:42
開電門檔吹風聽音樂電瓶能撐多久?
By Yedda
at 2020-09-24T13:30
at 2020-09-24T13:30
請問這什麼車的內裝
By Bethany
at 2020-09-24T12:37
at 2020-09-24T12:37
加油會下車嗎?
By Sarah
at 2020-09-24T12:04
at 2020-09-24T12:04
液壓傳動 是不是 CVT?
By Callum
at 2020-09-24T11:38
at 2020-09-24T11:38