T牌 慘痛經驗 大家一定要注意維修明細(進度1) - 汽車
By Jake
at 2018-07-19T13:06
at 2018-07-19T13:06
Table of Contents
今天詢問與處理過程
中午跑去桃苗原廠調一下紀錄
https://imgur.com/a/7A8M3Hu
有看到零件號碼 看起來是對的? 121TCVTFFE (看到還花了我3,4千 真是不爽)
問到目前他們之前的入廠處理方式 (現在不確定是不是一樣)
1. 入場會有一個類似二聯單 會把你跟他說的問題寫在上面 然後給你黃單(取車用)
2. 之後會Key成工單
3. 手寫這份加上紙本工單的處理方式
a.桃苗: 會釘在一起保存5年 (櫃台說的)
b.板橋國都: 會保存吧? 但不知道會留多久 說要去找 (打電話問的)
c.出問的這家: 看各專員會不會留 不一定會跟紙本工單釘在一起 留多久要問副所長
(打電話問的)
4. 工單就會跟你線上看到的紀錄一樣 但若他沒把你回報的問題寫上去 就會沒看到
以上看得出來 真的是各種SOP 各種標準....
[▁
我就換這麼一次油 然後跟我說不是原廠? 真是什麼鬼事都會發生
目前聯絡副所長中
待續
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