偷料換芯被抓包!中國製 Model 3 暗自改 - 特斯拉
By Cara
at 2020-03-03T16:01
at 2020-03-03T16:01
Table of Contents
原文連結:https://bit.ly/2TBF7gk
原文內容:
偷料換芯被抓包!中國製 Model 3 暗自改用舊款晶片,特斯拉致歉並承諾更換
近日開始有大陸車主上網投訴,表示自己購買的中國製造 Model 3 SR+ 車輛配備與標示
不符,文件載明是 HW3.0 晶片,但車子卻是用上 HW2.5 舊款晶片,而這一切都是車主自
行發現,購買前並沒有被告知。
事情在醞釀數天之後,中國特斯拉今日致歉回應,澄清這是受限於供應鏈狀況而採取的行
動。
官方聲明表示,上海超級工廠 2 月在 10 日復工,一部分出產的 Model 3 SR+ 安裝的硬
體為 HW2.5 晶片,隨著產能與供應鏈恢復,特斯拉將陸續為這些車主提供免費更換為
HW3.0 晶片的服務,「請有需要的車主向特斯拉聯絡」。
特斯拉還強調,在沒有加購 FSD 的使用狀況下,使用 HW2.5 和 HW3.0 在乘駕體驗與使
用安全上「基本不存在區別」;若是購車時已付費購買 FSD 的車主,出廠車輛則是安裝
了 HW3.0 晶片。
簡單地說,中國特斯拉應該是面臨著缺料的問題,而擅自將出廠的 Model 3 SR+ 換裝舊
版晶片。沒人規定特斯拉不能用 HW2.5,但它錯就錯在沒告知車主,甚至連出廠文件也沒
更改,才會導致「紙上寫著 HW3.0、手裡開著 HW2.5」的慘劇,而這基本上已經詐欺沒二
樣了。
至於官方聲明之中的「體驗基本不存在差異」這種說詞,其實也是無謂的出脫之詞,因為
商品標示不符、未充分告知客戶就是二個大問題,而且這還是眾多網友發難、事情在網上
炸鍋了,特斯拉才被動出來說明,這時候還要搬弄文字遊戲,就顯得犯錯在先、又失誠意
。
另外,「請有需要的車主向特斯拉聯繫」這個處理方式也很糟糕,那難道今天沒主動發現
的人就不該換嗎?一定要等到車主察覺自己被騙了,特斯拉才願意處理?
包括我自己在內,很多人都已經是特斯拉車主,誠如過去許多報告所言,車主群其實對特
斯拉是有著更高的寬容度,但這不代表特斯拉可以胡搞瞎搞,何況是這種已經近乎詐欺的
行為。
這一件事情是在馬斯克眼皮底下發生的,甚至應該也是他所授意,只是缺料換芯,時有所
聞,但缺料就可以擅自刪減配備嗎?偷料換芯的標題很重,但我認為很貼切,因為中國特
斯拉這次捅的麻煩真的是粗暴又糟糕。
心得/說明:(30字以上)
特斯拉真是入境隨俗!但是好的不學學壞的!?
同樣身為車主的我如果遇到這事情也是會度爛到不行
畢竟購車當下沒有購買 FSD 後來加買的車主不在少數
要說合約沒有載明也沒錯,要說沒有影響購買當下所擁有的功能也沒錯
但是花錢買到的東西和想到的不一樣就是會讓人覺得度爛
*轉錄新聞/情報,必須附上原文及網址連結及心得或意見30字(不含標點符號)*
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