傻眼!原廠技師誤把機油加進變速箱 - 汽車
By Thomas
at 2016-10-15T23:28
at 2016-10-15T23:28
Table of Contents
http://m.appledaily.com.tw/realtimenews/article/life/20161015/968442/
【車主心痛片】傻眼!原廠技師誤把機油加進變速箱
有車主投訴,今年7月底他將購入才一年半的MAZDA 3轎車,開回馬自達苗栗頭份廠進行保
養,不料技師在更換變速箱油時,當場目擊技師將兩罐機油加入變速箱中,他趕緊向技師
反映,雖對方立刻將機油排掉後,以兩瓶變速箱油沖洗,但他仍擔心愛車變速箱因此受損
。
車主說,事後向原廠提出將變速箱的保固期限由3年10萬公里,延長至7年或15萬公里的補
償,但調解兩個月後,業者僅願將保固期限延長至6年13萬公里,且須簽下保密協議書,
令他無法接受,抱怨「真的很沒有誠意!」
對此,台灣馬自達公關坦承,當初進行保養作業時,的確發生人為疏失,此案目前已與車
主達成協調,雙方完成和解,事後也已加強人員檢討及教育訓練,對此感到抱歉。
台灣區汽車修理工業同業公會總幹事高景崇指出,變速箱油與機油同屬潤滑作用,主要是
號數及黏稠度上的差異,若不慎在變速箱內誤加入機油,在車輛未發動行駛的狀態下將變
速箱清洗乾淨,應不至於造成損壞,但原廠技師發生如此缺失,確實應檢討改進。(投訴
組/苗栗報導)
心得:
神扯!這麼誇張的事連福特都不會發生吧?還好車主有目擊到,不然就GG了,
不過只用兩瓶油能洗的乾淨嗎?似乎有點小氣…
據說馬自達原廠的技師,和福特是同一批人?兩個廠算是師出同門,所以後勤一樣悲劇。
這次把機油加變速箱,下次會不會加到煞車油壺或水箱?水加到引擎?
馬自達也很奇怪,6年13萬公里和7年15萬公里保固是有差多少?
只是針對一台車輛,又不是所有車,這也不給也太小氣,
而且還口口聲聲說不會造成損壞,那你怕什麼?
是你的錯耶!這種車廠難怪會叫客戶出去現在。
--
【車主心痛片】傻眼!原廠技師誤把機油加進變速箱
有車主投訴,今年7月底他將購入才一年半的MAZDA 3轎車,開回馬自達苗栗頭份廠進行保
養,不料技師在更換變速箱油時,當場目擊技師將兩罐機油加入變速箱中,他趕緊向技師
反映,雖對方立刻將機油排掉後,以兩瓶變速箱油沖洗,但他仍擔心愛車變速箱因此受損
。
車主說,事後向原廠提出將變速箱的保固期限由3年10萬公里,延長至7年或15萬公里的補
償,但調解兩個月後,業者僅願將保固期限延長至6年13萬公里,且須簽下保密協議書,
令他無法接受,抱怨「真的很沒有誠意!」
對此,台灣馬自達公關坦承,當初進行保養作業時,的確發生人為疏失,此案目前已與車
主達成協調,雙方完成和解,事後也已加強人員檢討及教育訓練,對此感到抱歉。
台灣區汽車修理工業同業公會總幹事高景崇指出,變速箱油與機油同屬潤滑作用,主要是
號數及黏稠度上的差異,若不慎在變速箱內誤加入機油,在車輛未發動行駛的狀態下將變
速箱清洗乾淨,應不至於造成損壞,但原廠技師發生如此缺失,確實應檢討改進。(投訴
組/苗栗報導)
心得:
神扯!這麼誇張的事連福特都不會發生吧?還好車主有目擊到,不然就GG了,
不過只用兩瓶油能洗的乾淨嗎?似乎有點小氣…
據說馬自達原廠的技師,和福特是同一批人?兩個廠算是師出同門,所以後勤一樣悲劇。
這次把機油加變速箱,下次會不會加到煞車油壺或水箱?水加到引擎?
馬自達也很奇怪,6年13萬公里和7年15萬公里保固是有差多少?
只是針對一台車輛,又不是所有車,這也不給也太小氣,
而且還口口聲聲說不會造成損壞,那你怕什麼?
是你的錯耶!這種車廠難怪會叫客戶出去現在。
--
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