和運自助租車車禍 - 汽車

By Linda
at 2018-02-01T08:11
at 2018-02-01T08:11
Table of Contents
昨天用i rent app租了一台yaris,因為下雨視線不佳,當時車速大概50左右,還車時,
就在距離還車地點前約幾十公尺擦撞到安全島(當時看到時有緊急避開,但左前方還是撞
到了),於是左前輪就爆胎,車頭部分沒問題,就是左前輪爆胎,輪框裂掉這樣,當下我
馬上打給和運客服回報狀況,客服問我車子還能不能開,如果可以的話就開到還車點,我
說還可以,就是輪胎爆了,於是我就一路慢慢挨到停車場。
下車後再做一次檢查,確定只有左前輪問題,車燈什麼都沒事,然後我就離開了。
想請問這樣需要賠多少,好讓我有個心理準備
另外,當天回到家後不放心又打了一次客服,這次是不同人接聽,一樣也是把問題在敘述
一次,加上第一次客服叫我直接開回去還車的情況也告訴他,他就說這樣就可以了,等後
續人員維修會再跟我連絡這樣。
這樣真的沒關係嗎? 就是等後續處理嗎?
這個問題沒解決,我心都會一直懸在那兒...
--
就在距離還車地點前約幾十公尺擦撞到安全島(當時看到時有緊急避開,但左前方還是撞
到了),於是左前輪就爆胎,車頭部分沒問題,就是左前輪爆胎,輪框裂掉這樣,當下我
馬上打給和運客服回報狀況,客服問我車子還能不能開,如果可以的話就開到還車點,我
說還可以,就是輪胎爆了,於是我就一路慢慢挨到停車場。
下車後再做一次檢查,確定只有左前輪問題,車燈什麼都沒事,然後我就離開了。
想請問這樣需要賠多少,好讓我有個心理準備
另外,當天回到家後不放心又打了一次客服,這次是不同人接聽,一樣也是把問題在敘述
一次,加上第一次客服叫我直接開回去還車的情況也告訴他,他就說這樣就可以了,等後
續人員維修會再跟我連絡這樣。
這樣真的沒關係嗎? 就是等後續處理嗎?
這個問題沒解決,我心都會一直懸在那兒...
--
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