新車進改車場改裝 現瑕疵才知原廠無法依 - Toyota
By Kelly
at 2022-06-20T00:39
at 2022-06-20T00:39
Table of Contents
原文連結:
https://udn.com/news/story/7326/6400443?from=udn-ch1_breaknews-1-0-news
原文內容:
新車進改車場改裝 現瑕疵才知原廠無法依約保固
2022-06-19 23:06 聯合報/ 記者黃于凡/雲林即時報導
雲林TOYOTA斗六營業所今天下午有數十名民眾到場抗議,營業所門口被拉滿抗議白布條、
還有一台顯眼的藍色HULIX車上掛滿抗議看板,現場還有將近20輛同款車停在營業所門口
,宛如大型車聚,警方也到場維持秩序。
民眾抗議布條上寫著:新車部配合知名大廠「山城四驅」亞洲車神陳和皇安裝呼吸管,車
子出了狀況卻神回覆:「比賽車才需要氣密,服務廠不承認保固」、欺騙消費者權益等字
。
據了解,TOYOTA斗六營業所2019年邀請陳和皇到場舉辦分享拉力賽,那時陳和皇座駕就是
藍色HULIX,康姓男子當下心動,不但當場購車,還到陳和皇經營的山城四驅改車廠改車
。
康姓車主取車後開著藍色HULIX與朋友溯溪,疑改裝廠加裝呼吸管無法完全氣密,在水深
將近引擎蓋時不慎拋錨,最後只能用鐵鉤拉起,事後發現傳動軸故障,車主欲回原廠維修
,卻被TOYOTA斗六營業所以改裝車輛無法保固為由拒絕,恐自付維修費數十萬,故到場抗
議。
車主的楊姓友人氣憤表示,買車時業務員不但推銷車輛改裝,也請山城四驅老闆陳和皇現
場展示車輛,於是車主接受業務員推薦加裝「呼吸管」及「後高蓋」,改裝後過水,才發
現加裝之呼吸管完全無法氣密,造成車輛損傷,服務廠事後卻不承認保固,真的是神甩鍋
。
TOYOTA斗六營業所員工透露,抗議民眾一早就來了,總共20多輛車全都堵在營業所、維修
廠門口,今天是假日有許多人預約到廠保養,只能請客戶改天再來,營業損失金額相當高
。
TOYOTA斗六營業所今晚正式聲明,針對車主陳述,營業所已協助車主進行協調,並經消保
官說明,建議車主直接向改裝廠尋求回應。且營業所與改裝廠商並無關係,只是基於顧客
需求,提供相關資訊給顧客參考。
心得/說明:(30字以上)
這大概很棘手吧??原廠可以推給說是業務私下的行為
如果沒有白紙黑字寫下是當初原廠允許的改裝
法律程序有得走了
--
https://udn.com/news/story/7326/6400443?from=udn-ch1_breaknews-1-0-news
原文內容:
新車進改車場改裝 現瑕疵才知原廠無法依約保固
2022-06-19 23:06 聯合報/ 記者黃于凡/雲林即時報導
雲林TOYOTA斗六營業所今天下午有數十名民眾到場抗議,營業所門口被拉滿抗議白布條、
還有一台顯眼的藍色HULIX車上掛滿抗議看板,現場還有將近20輛同款車停在營業所門口
,宛如大型車聚,警方也到場維持秩序。
民眾抗議布條上寫著:新車部配合知名大廠「山城四驅」亞洲車神陳和皇安裝呼吸管,車
子出了狀況卻神回覆:「比賽車才需要氣密,服務廠不承認保固」、欺騙消費者權益等字
。
據了解,TOYOTA斗六營業所2019年邀請陳和皇到場舉辦分享拉力賽,那時陳和皇座駕就是
藍色HULIX,康姓男子當下心動,不但當場購車,還到陳和皇經營的山城四驅改車廠改車
。
康姓車主取車後開著藍色HULIX與朋友溯溪,疑改裝廠加裝呼吸管無法完全氣密,在水深
將近引擎蓋時不慎拋錨,最後只能用鐵鉤拉起,事後發現傳動軸故障,車主欲回原廠維修
,卻被TOYOTA斗六營業所以改裝車輛無法保固為由拒絕,恐自付維修費數十萬,故到場抗
議。
車主的楊姓友人氣憤表示,買車時業務員不但推銷車輛改裝,也請山城四驅老闆陳和皇現
場展示車輛,於是車主接受業務員推薦加裝「呼吸管」及「後高蓋」,改裝後過水,才發
現加裝之呼吸管完全無法氣密,造成車輛損傷,服務廠事後卻不承認保固,真的是神甩鍋
。
TOYOTA斗六營業所員工透露,抗議民眾一早就來了,總共20多輛車全都堵在營業所、維修
廠門口,今天是假日有許多人預約到廠保養,只能請客戶改天再來,營業損失金額相當高
。
TOYOTA斗六營業所今晚正式聲明,針對車主陳述,營業所已協助車主進行協調,並經消保
官說明,建議車主直接向改裝廠尋求回應。且營業所與改裝廠商並無關係,只是基於顧客
需求,提供相關資訊給顧客參考。
心得/說明:(30字以上)
這大概很棘手吧??原廠可以推給說是業務私下的行為
如果沒有白紙黑字寫下是當初原廠允許的改裝
法律程序有得走了
--
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