濱江街洗內裝店的不愉快經驗 - 汽車
By Todd Johnson
at 2020-06-07T20:34
at 2020-06-07T20:34
Table of Contents
大家好,小弟來回應一下後續處理
當天發文後約晚上12點店長傳訊來致歉
他說不曉得我的感受如此不好
隔天通過電話他表示那幾天剛好他在忙搬家
比較沒過問店裡的事,所以當天取車時他在旁邊其實不太瞭解狀況,通話時本人態度很客
氣也一直表達歉意
店長(小老闆)詢問我意願是否要退部分款項,或是再回去讓他們加強清潔,損壞部分也
願意修復
因為我平日要上班,也希望他們能夠把後續都處理好,也省去我又另找店家奔波的麻煩
以下就是後續處理情況
針對細節加強清潔,內裝也重新擦拭上油
https://i.imgur.com/7MBdP1s.jpg
損壞的按鍵修復
https://i.imgur.com/dyLZ6lv.jpg
原本最嚴重的部分
https://i.imgur.com/YwL7b7P.jpg
這是店長額外沙必思要幫我修復的按鍵
https://i.imgur.com/nFV7OSN.jpg
現在看起來就乾乾淨淨很舒服
https://i.imgur.com/4uyo5xt.jpg
我覺得這樣的結果是好的可以接受,就是讓我得到應有的品質和成果,損壞也都已經修復
後來也請店長把關每次的品質,畢竟對於店家可能只是一天十幾台車的其中之一。但對於
消費者,或許十年來就做一次大清洗,難免會有比較高的期待
事情落幕,若之後有要去消費的,可以指名店長並交代注意事項,我想店家都很有心願意
達到客人期待的品質
--
當天發文後約晚上12點店長傳訊來致歉
他說不曉得我的感受如此不好
隔天通過電話他表示那幾天剛好他在忙搬家
比較沒過問店裡的事,所以當天取車時他在旁邊其實不太瞭解狀況,通話時本人態度很客
氣也一直表達歉意
店長(小老闆)詢問我意願是否要退部分款項,或是再回去讓他們加強清潔,損壞部分也
願意修復
因為我平日要上班,也希望他們能夠把後續都處理好,也省去我又另找店家奔波的麻煩
以下就是後續處理情況
針對細節加強清潔,內裝也重新擦拭上油
https://i.imgur.com/7MBdP1s.jpg
損壞的按鍵修復
https://i.imgur.com/dyLZ6lv.jpg
原本最嚴重的部分
https://i.imgur.com/YwL7b7P.jpg
這是店長額外沙必思要幫我修復的按鍵
https://i.imgur.com/nFV7OSN.jpg
現在看起來就乾乾淨淨很舒服
https://i.imgur.com/4uyo5xt.jpg
我覺得這樣的結果是好的可以接受,就是讓我得到應有的品質和成果,損壞也都已經修復
後來也請店長把關每次的品質,畢竟對於店家可能只是一天十幾台車的其中之一。但對於
消費者,或許十年來就做一次大清洗,難免會有比較高的期待
事情落幕,若之後有要去消費的,可以指名店長並交代注意事項,我想店家都很有心願意
達到客人期待的品質
--
Tags:
汽車
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