產能不足是否拖垮服務?話題車商MG面臨 - 保養
By Robert
at 2023-04-27T07:49
at 2023-04-27T07:49
Table of Contents
奇怪的一篇文章
現階段產能不足為啥會拖垮服務?
不管車廠還是手機還是任何實體銷售產品
服務體系的建置,本來就是依照銷量來作
後勤服務會跟不上的4大主因
1. 零件待料
2. 基礎設施
3. 人員訓練
4. 設計或品質問題
1.的部分
目前MG又不是缺零件,因為這台車是CKD
在中國、國外的銷售都比台灣多很多
多撥個十來套甚至幾十料件庫存給台灣作維修根本沒問題
MG現在是卡在工廠撥給MG用的組裝線開太少,但組裝線又不是隨便可以開。
硬體設施也許有,但也不見得能成套立刻挪給MG
而且,人員的調動訓練,甚至是招聘,都還要時間跟規劃
所以1.的部分基本不成問題
2, 3 的部分,如果在銷量提升一兩年後,又不同時提升,才會出現問題
因為某些項目維修保養,如果需要長時間3-5天以上留車,這時候才會出狀況
但品牌開賣都還沒一年,我看第一台開破一萬的車可能都剛出現沒多久
現在不就是換換油、檢查車子有沒有異狀,當天最晚隔天就能牽回去了
哪裡會有很多車主需要什麼大保養
會把現有的設施跟人員量能都佔光?
換油跟檢查,又需要什麼高端精密的debug經驗跟能力?
最後,4的部分
MG有設計問題,需要大規模召回更換零部件?
又或是產品有品質問題,然後原廠不願意出保的嗎?
沒有吧? 至少目前沒聽到
最好笑的是,文末帶到他牌交車比較快
結果他牌也不是現車阿...
而且如果各牌都是沒現車的話
車主本來要考慮自己有沒急用、要不要等阿...
現在MG有發生要退訂不給退的?
所以,最後一段的結論,只是在那邊瞎扯淡亂聯想
只要探究下去,就會發現根本沒有合理的邏輯
要講MG不好拜託也挑點有意義的
是不是發現狂罵中國車、中國品牌工業垃圾
也沒辦法阻止消費者走去MG展間下訂
自己能貢到的潘仔越來越少了?
p.s. 我可沒買MG
一開始的確有對PHEV版本心動
但真的不急用車,現在會等便宜Tesla
要亂譙亂酸亂戴帽子的,請隨意
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