賓士新車,車還沒交就鏽了。 - 保養
By Doris
at 2020-07-11T19:55
at 2020-07-11T19:55
Table of Contents
※ 引述《wildmeteor (西萌)》之銘言:
: 手機排版請見諒
: 小弟家人上月在中華賓士桃園中山展示中心訂了台2020年式的C200。
: 交車當天業務讓我們檢查車輛,結果後車廂一掀開就發現尾燈旁鏽了一塊,而且不是小小
: 的掉漆,是底漆都沒了直接鏽進去,業務還很驚訝怎麼會這樣?(你問我勒...)
: 接著業務想先去拿漆筆來點,先把車交完了再說。
: 我家人趕緊將他攔下,欸不是,車都還沒交就要上漆筆送去烤漆了,那怎麼成?
: 我說你們中華賓士從車到港拉來車廠就沒半個人發現有瑕疵嗎?還不用頂起來,後車廂掀
: 開就看的到了呀,業務自稱是十年老經驗了,你個老鳥賓士業務就賣這種瑕疵車?
: 原本開開心心的頓時興致全消,這車今個兒不交了,我等你們怎麼解釋。
: 結果是我們太天真,根本沒解釋這回事,拖拖拉拉的終於業務來電了。
: 「不然這樣,送您一年免費保養怎麼樣?」
: 一年保養...你開玩笑嗎?
: 想當然,該日協商破局。
: 幾天後業務再來電,既然一年保養你們不接受,要不你們開個要求吧。
: 嗯,要我們開條件?好啊,總之瑕疵車我是肯定不會要了,你賓士出的包沒道理要我們吞
: ,兩個選項貴公司選一個吧。
: 1. 換台無瑕疵的還我們。
: 2.鏽蝕瑕疵車總價折讓。
: 協商再次破局。
: 再過幾天,業務再度來電
: 「閣下兩個選項我們不接受,為表誠意,就補償你一年免費保養吧!?很划算的。」
: 「還不願意啊?那你們開其他要求吧。」
: 我靠,現在車廠這麼跩,出了包把球丟給車主等著撿甜的再討價還價殺一頓是嗎?
: 接下來的幾週我們打給中華賓士客服,打兩次都沒下文,火大打給台灣賓士,半小時後業
: 務馬上就來電,但依然沒有進展。
: 折騰了近兩週,總算有個主管出面,該中心經理來電了。
: 「讓我向您解釋一下,那傷痕是運送過程中膠條受到擠壓後退了才造成,而且那位置不是
: 一眼就能看見的位置,所以不算車身瑕疵。」
: 運送過程出的包不是包;不是一眼就看見的就不算車身,是我智商太低嗎我怎麼看不懂這
: 邏輯在哪?
: 您堂堂經理拖這麼久終於來電是特地為我們表演如何睜著眼說瞎話的嗎?
: 「......總之您兩項要求我們不接受,好吧就當我們倒霉,送你一年免費保養吧?很划算
: 的
: 。」
: ......毫無意外的協商徹底破局了。
: 提醒近期有意購買中華賓士的朋友多提點心,別像我們被台瑕疵車折騰至此。
: https://i.imgur.com/jcyNcQR.jpg
: https://i.imgur.com/x4LliT2.jpg
疑.....不是說有後續一定po嗎?
還是被摸頭了?
有人有消息嗎?
這就是台灣人的骨氣嗎?
ㄎㄎ
這是否表示 以後買賓士的要小心了?
--
: 手機排版請見諒
: 小弟家人上月在中華賓士桃園中山展示中心訂了台2020年式的C200。
: 交車當天業務讓我們檢查車輛,結果後車廂一掀開就發現尾燈旁鏽了一塊,而且不是小小
: 的掉漆,是底漆都沒了直接鏽進去,業務還很驚訝怎麼會這樣?(你問我勒...)
: 接著業務想先去拿漆筆來點,先把車交完了再說。
: 我家人趕緊將他攔下,欸不是,車都還沒交就要上漆筆送去烤漆了,那怎麼成?
: 我說你們中華賓士從車到港拉來車廠就沒半個人發現有瑕疵嗎?還不用頂起來,後車廂掀
: 開就看的到了呀,業務自稱是十年老經驗了,你個老鳥賓士業務就賣這種瑕疵車?
: 原本開開心心的頓時興致全消,這車今個兒不交了,我等你們怎麼解釋。
: 結果是我們太天真,根本沒解釋這回事,拖拖拉拉的終於業務來電了。
: 「不然這樣,送您一年免費保養怎麼樣?」
: 一年保養...你開玩笑嗎?
: 想當然,該日協商破局。
: 幾天後業務再來電,既然一年保養你們不接受,要不你們開個要求吧。
: 嗯,要我們開條件?好啊,總之瑕疵車我是肯定不會要了,你賓士出的包沒道理要我們吞
: ,兩個選項貴公司選一個吧。
: 1. 換台無瑕疵的還我們。
: 2.鏽蝕瑕疵車總價折讓。
: 協商再次破局。
: 再過幾天,業務再度來電
: 「閣下兩個選項我們不接受,為表誠意,就補償你一年免費保養吧!?很划算的。」
: 「還不願意啊?那你們開其他要求吧。」
: 我靠,現在車廠這麼跩,出了包把球丟給車主等著撿甜的再討價還價殺一頓是嗎?
: 接下來的幾週我們打給中華賓士客服,打兩次都沒下文,火大打給台灣賓士,半小時後業
: 務馬上就來電,但依然沒有進展。
: 折騰了近兩週,總算有個主管出面,該中心經理來電了。
: 「讓我向您解釋一下,那傷痕是運送過程中膠條受到擠壓後退了才造成,而且那位置不是
: 一眼就能看見的位置,所以不算車身瑕疵。」
: 運送過程出的包不是包;不是一眼就看見的就不算車身,是我智商太低嗎我怎麼看不懂這
: 邏輯在哪?
: 您堂堂經理拖這麼久終於來電是特地為我們表演如何睜著眼說瞎話的嗎?
: 「......總之您兩項要求我們不接受,好吧就當我們倒霉,送你一年免費保養吧?很划算
: 的
: 。」
: ......毫無意外的協商徹底破局了。
: 提醒近期有意購買中華賓士的朋友多提點心,別像我們被台瑕疵車折騰至此。
: https://i.imgur.com/jcyNcQR.jpg
: https://i.imgur.com/x4LliT2.jpg
疑.....不是說有後續一定po嗎?
還是被摸頭了?
有人有消息嗎?
這就是台灣人的骨氣嗎?
ㄎㄎ
這是否表示 以後買賓士的要小心了?
--
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