Volvo XC60 維修待料 - 汽車

By Iris
at 2020-09-03T10:27
at 2020-09-03T10:27
Table of Contents
請教一下各位大大,Volvo XC60的維修零件待料時間超過二個月,這樣正常嗎?
家父今年7月的時侯開著XC60,撞到矮水泥牆(約五十公分高),損壞左前保險槓、燈、葉子
板、水箱罩。
然後送到了嘉義的原廠維修廠,就這樣等了兩個月,中間對次詢問為什麽要等這麽久,或是
還要等多久,都沒有解釋,其中最難讓人接受的就是完全無法預期時間,請問這樣正常嗎?
有沒有其他維修或是取得料件的管道?
-----分隔線-----
感謝大家的建議,確實很有幫助!
後來我想到找當初買車的Sales問問看,買車都是四年前的事了,我也只是抱著姑且一試的
心態問問,結果這位大哥超幫忙的很快就回覆,還幫忙打電話到嘉義的原廠了解情況,結果
馬上今天就有進度了!所以.... 看來就是維修廠的人要人釘才會做事吧....
必須推一下這位業務大哥,當初買車的時侯給了不少優惠,但這種過了四年還二話不說幫忙
售後問題的職業精神,真的讓人敬佩。
https://upload.cc/i1/2020/09/03/8f7sBr.jpg
https://upload.cc/i1/2020/09/03/LPpqXh.jpg
--
家父今年7月的時侯開著XC60,撞到矮水泥牆(約五十公分高),損壞左前保險槓、燈、葉子
板、水箱罩。
然後送到了嘉義的原廠維修廠,就這樣等了兩個月,中間對次詢問為什麽要等這麽久,或是
還要等多久,都沒有解釋,其中最難讓人接受的就是完全無法預期時間,請問這樣正常嗎?
有沒有其他維修或是取得料件的管道?
-----分隔線-----
感謝大家的建議,確實很有幫助!
後來我想到找當初買車的Sales問問看,買車都是四年前的事了,我也只是抱著姑且一試的
心態問問,結果這位大哥超幫忙的很快就回覆,還幫忙打電話到嘉義的原廠了解情況,結果
馬上今天就有進度了!所以.... 看來就是維修廠的人要人釘才會做事吧....
必須推一下這位業務大哥,當初買車的時侯給了不少優惠,但這種過了四年還二話不說幫忙
售後問題的職業精神,真的讓人敬佩。
https://upload.cc/i1/2020/09/03/8f7sBr.jpg

https://upload.cc/i1/2020/09/03/LPpqXh.jpg

--
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