一直修不好,能不能換新車? - 汽車
By Frederica
at 2020-04-30T11:57
at 2020-04-30T11:57
Table of Contents
想請教各位大大一個小小問題
小弟在2018年底買了台新車,不到一年半出保四次
而且電瓶一次、變速箱三次...
電瓶就算了,變速箱三次都是開到一半失去動力,掛在路中間
還有一次在高速公路上,超慌!
變速箱第一次說軟體校正就可以,出來一個半月又壞
第二次換零件說沒問題,結果兩個月又壞
第三次說整顆變速箱換掉,現在還在等德國零件
順利等三週,如果因為疫情,船運不順利要等更久....
原廠技師感覺找不到問題,就是依照原廠指示遇到A問題,就用A方法解決的SOP維修
然後還是出問題就換零件、繼續出問題就換整套...
問什麼問題造成,也回答不出來,雖然態度很好,
服務也很不錯,但每兩個月要回去喝免費咖啡感覺很賭爛,車壞在路上更不爽
該不會就一直修車修到保固期過了吧....那我不如買捷安特....
同樣問題修來修去還是修不好,不知道這種情況有沒有辦法要求原廠整台換新啊?
--
小弟在2018年底買了台新車,不到一年半出保四次
而且電瓶一次、變速箱三次...
電瓶就算了,變速箱三次都是開到一半失去動力,掛在路中間
還有一次在高速公路上,超慌!
變速箱第一次說軟體校正就可以,出來一個半月又壞
第二次換零件說沒問題,結果兩個月又壞
第三次說整顆變速箱換掉,現在還在等德國零件
順利等三週,如果因為疫情,船運不順利要等更久....
原廠技師感覺找不到問題,就是依照原廠指示遇到A問題,就用A方法解決的SOP維修
然後還是出問題就換零件、繼續出問題就換整套...
問什麼問題造成,也回答不出來,雖然態度很好,
服務也很不錯,但每兩個月要回去喝免費咖啡感覺很賭爛,車壞在路上更不爽
該不會就一直修車修到保固期過了吧....那我不如買捷安特....
同樣問題修來修去還是修不好,不知道這種情況有沒有辦法要求原廠整台換新啊?
--
Tags:
汽車
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