歐馬後續結尾 Re:買外匯車的經驗以及不推薦我 - 保養

By Ingrid
at 2019-05-23T14:34
at 2019-05-23T14:34
Table of Contents
昨天C300車主收到歐馬邀約
今天與歐馬方進行事件了解及協調
歐馬不是什麼黑道企業
家父玩賽鴿也只是沒錢又無聊才去賭一把
大家都是文明人,哪來什麼砸車潑油漆
以上不贅述了
-------------------------------
歐馬副總(Peter)跟新任業務來瞭解事件起始脈絡
心得結論:
歐馬雖一開始的危機處理不洽當
(一開始公關只聽業務片面話語就直接上來發澄清)
不過這後續,確實很有心意傾聽事件過程及和談
"完整得處理全部車子上的不滿"
很有大公司的樣子
也願改善那些保養維修的程序
(進出廠的里程確認跟油耗確認..等等的)
以後車停隔夜可能會比較安心一點!?
但我也不確定車主還敢不敢過夜
不過我還真第一次認識外匯車商
家裡那台永業,服務很一般
遇到問題姿態卻都高的跟什麼一樣
推三阻四、要什麼文件要什麼證明、看什麼手冊的一堆毛
各種推卸
還好我爸EQ高,不然早就翻臉
民間外匯車商,競爭力強
能有一定口碑的果然不簡單
感覺不像那種故步自封的家族企業、壟斷型企業,還是什麼公務機關
他也沒付我廣告費
我只是客觀角度去看,有罰有賞
有過錯就打臉
得以讚賞就給他鼓掌
就這樣吧,這事件有個收尾,也還給車版一個故事結尾。
車商的好壞優劣
各自有底,不多說了
--
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保養
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