為什麼車子賣這麼好,業務卻不能真正受益?? - 汽車
By Genevieve
at 2018-10-06T00:02
at 2018-10-06T00:02
Table of Contents
我不是業務,只是在汽車展場打工過
業務無用論在車板每一陣子就會有人拿出來講,不知道為什麼這麼愛提
也許是覺得自己會上網做功課、比價很厲害,藉由貶低不專業的業務跟傻羊尋求優越感
其實可以理解為什麼他們想不通,因為他們都忘了業務是誰雇的,是車商啊
所以鄉民一直從消費者的角度來想,想破頭都想不出業務存在幹嘛
畢竟了解規格、得到報價、下單到交車對消費者而言是誰來做都無所謂,有人做就好了
車商請業務的目的很簡單,主動出擊、掌握消費者動向、把猶豫不決的客人拉進來
那種走進展間前就決定要買,純價錢問題的就不討論了,車商搶的是心意未決的那群人
與其讓消費者自己想半天後可能去買他牌,不如主動聯繫並設法說服,把生意拉進門
拉那最後一把的方式很多種,就要靠業務自己去判斷並執行
或許是需要加強自家車的介紹,可能是要打擊他牌車子,也可能只是開錢還沒到位
有時候甚至只是比哪家業務比較殷勤或是有誠意,就讓消費者做決定了
有做過任何產業的銷售工作大概就懂我在說什麼
不過賣車業務的入門門檻低,服務品質、專業程度甚至人的基本素質都參差不齊
難免會出現很瞎很糟糕的案例,鄉民罵著罵著就變成業務都廢物不需要存在了
但對請業務的車商而言呢? 花錢請一票業務,發點少少的獎金
有些不成材浪費了點小錢,但有幾個表現不錯成功增加公司賣的台數
公司獲利成長了,老闆豪宅買了,鄉民覺得怎麼樣他們不是很在意
所以每次看到有人在高談闊論覺得業務要消失了我都覺得很好笑
因為他們舉出來的論點都是自己身為消費者的想像,而不是請業務來的車商的角度
--
業務無用論在車板每一陣子就會有人拿出來講,不知道為什麼這麼愛提
也許是覺得自己會上網做功課、比價很厲害,藉由貶低不專業的業務跟傻羊尋求優越感
其實可以理解為什麼他們想不通,因為他們都忘了業務是誰雇的,是車商啊
所以鄉民一直從消費者的角度來想,想破頭都想不出業務存在幹嘛
畢竟了解規格、得到報價、下單到交車對消費者而言是誰來做都無所謂,有人做就好了
車商請業務的目的很簡單,主動出擊、掌握消費者動向、把猶豫不決的客人拉進來
那種走進展間前就決定要買,純價錢問題的就不討論了,車商搶的是心意未決的那群人
與其讓消費者自己想半天後可能去買他牌,不如主動聯繫並設法說服,把生意拉進門
拉那最後一把的方式很多種,就要靠業務自己去判斷並執行
或許是需要加強自家車的介紹,可能是要打擊他牌車子,也可能只是開錢還沒到位
有時候甚至只是比哪家業務比較殷勤或是有誠意,就讓消費者做決定了
有做過任何產業的銷售工作大概就懂我在說什麼
不過賣車業務的入門門檻低,服務品質、專業程度甚至人的基本素質都參差不齊
難免會出現很瞎很糟糕的案例,鄉民罵著罵著就變成業務都廢物不需要存在了
但對請業務的車商而言呢? 花錢請一票業務,發點少少的獎金
有些不成材浪費了點小錢,但有幾個表現不錯成功增加公司賣的台數
公司獲利成長了,老闆豪宅買了,鄉民覺得怎麼樣他們不是很在意
所以每次看到有人在高談闊論覺得業務要消失了我都覺得很好笑
因為他們舉出來的論點都是自己身為消費者的想像,而不是請業務來的車商的角度
--
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