肇責方保險公司處理時程? - 貨車
By Sarah
at 2021-12-29T09:39
at 2021-12-29T09:39
Table of Contents
各位車版版友好
我在12/16晚上路口停紅燈後遭到後方車輛追撞
肇責方是流通公司小貨車
我有去車廠本來要車體險出保
但後來釐清我沒有車體險,只有請車廠幫我拍下車損的照片
然後交給對方公司的保險公司做理賠
12/21對方保險公司有給我聯絡方式
說會聯絡車廠了解車損情形
之後就都沒有主動聯絡我了
在這期間我有打過去追蹤了2~3次
也表達了我想快點修車的意思
但對方都是說聯絡中
而且我的對口是樹林的保險辦事處
他說會委託桃園辦事處的同事處理
我跟他要桃園專員的電話 但他說由他負責即可
想請問版上有經驗的大家
目前保險公司這樣處理是正常的嗎?
因為我從事發到現在一直想修車都沒辦法
我還有什麼更好的處理方式嗎?
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貨車
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