買特斯拉二手車將無法獲得AP的使用權 - 特斯拉

By Annie
at 2020-02-12T13:25
at 2020-02-12T13:25
Table of Contents
事情的經過並不是你講的那樣,你寫成這樣誤導了很多人
這輛Model S 是2017年的Model S 75D
因為遇到了螢幕變黃問題導致變成了檸檬車回到Tesla 手中
後來一家二手車商United Traders 從Tesla 手中買下了這輛車
二手車商買下車子的時間是2019/11/15
後來在12/20 賣給了一位名叫Alec 的人
他拿到車後覺得很奇怪,為什麼沒有AP 功能?
於是他就把車開到Tesla 服務中心那
發票上也註明了Tesla 在2019/11/18 審核到了這輛車上有未付費的AP 選配
https://i.imgur.com/LsYxWvO.png
然後在12月的一次更新中被移除了
也就是說當Alec 拿到車的時候早就沒有AP 了
但是二手車商仍然對Alec 說這輛車有AP
沒有是因為有一點小故障,應該會在更新時修復
二手車商說法:
I bought that vehicle personally, and used the full self drive on it multiple
times. It was working fine. One day, a random message popped up saying your
autopilot has been upgraded after a software update. Then it disappeared. I
figured it was a glitch. I already had an agreement with Alec to purchase the
vehicle.
He did come and test drive it a few days later, and we both agreed it was a
technical difficulty or bug that would be fixed by next software update.
Since then Tesla has been of no assistance to him, and I have been doing my
best to get him some help in this case.
而Tesla 客服給Alec 的解釋是因為沒有人為這輛車付過AP 選配的費用
所以他們在審核過後在更新時把AP 給移除了
遠端移除AP 功能是事實,但沒有人為AP 付過費才是原因
而不是前一位車主有付費然後轉手後被移除
而二手車商給的理由是他認為這是一個小故障
二手車商也沒有提出過他有為AP 選配付費過的證明
參考來源:http://bit.ly/2ULwXo2
※ 引述《MadMac (Mac)》之銘言:
: https://reurl.cc/5gY8X7
: 一名車主從車商買了二手的 Model S, 在一次遠端軟體更新之後, 特斯拉強制移除了該車
: 主的自動駕駛功能, 理由是: 車主沒有付這個功能的錢給特斯拉.....
: 特斯拉的留言板上有不少類似的抱怨, 而且功能被關閉時並未通知車主, 僅在背景悄悄的
: 移除, 直到車主打電話給客服才知道此事....
: 根據特斯拉的邏輯, 以後車子的功能, 可能都不是永久性的隨車販售, 而是只賣給當初買
: 車的人而已, 轉手後的其他人無法獲得當初原車主的軟體權利, 除非第二手車主另外付費
: 給特斯拉....
: 對比昨天馬斯克說燃油車已無殘值,特斯拉沒有autopilot不就連賣的價值都沒有?
--
https://i.imgur.com/GoyZ8E5.gif
--
這輛Model S 是2017年的Model S 75D
因為遇到了螢幕變黃問題導致變成了檸檬車回到Tesla 手中
後來一家二手車商United Traders 從Tesla 手中買下了這輛車
二手車商買下車子的時間是2019/11/15
後來在12/20 賣給了一位名叫Alec 的人
他拿到車後覺得很奇怪,為什麼沒有AP 功能?
於是他就把車開到Tesla 服務中心那
發票上也註明了Tesla 在2019/11/18 審核到了這輛車上有未付費的AP 選配
https://i.imgur.com/LsYxWvO.png
然後在12月的一次更新中被移除了
也就是說當Alec 拿到車的時候早就沒有AP 了
但是二手車商仍然對Alec 說這輛車有AP
沒有是因為有一點小故障,應該會在更新時修復
二手車商說法:
I bought that vehicle personally, and used the full self drive on it multiple
times. It was working fine. One day, a random message popped up saying your
autopilot has been upgraded after a software update. Then it disappeared. I
figured it was a glitch. I already had an agreement with Alec to purchase the
vehicle.
He did come and test drive it a few days later, and we both agreed it was a
technical difficulty or bug that would be fixed by next software update.
Since then Tesla has been of no assistance to him, and I have been doing my
best to get him some help in this case.
而Tesla 客服給Alec 的解釋是因為沒有人為這輛車付過AP 選配的費用
所以他們在審核過後在更新時把AP 給移除了
遠端移除AP 功能是事實,但沒有人為AP 付過費才是原因
而不是前一位車主有付費然後轉手後被移除
而二手車商給的理由是他認為這是一個小故障
二手車商也沒有提出過他有為AP 選配付費過的證明
參考來源:http://bit.ly/2ULwXo2
※ 引述《MadMac (Mac)》之銘言:
: https://reurl.cc/5gY8X7
: 一名車主從車商買了二手的 Model S, 在一次遠端軟體更新之後, 特斯拉強制移除了該車
: 主的自動駕駛功能, 理由是: 車主沒有付這個功能的錢給特斯拉.....
: 特斯拉的留言板上有不少類似的抱怨, 而且功能被關閉時並未通知車主, 僅在背景悄悄的
: 移除, 直到車主打電話給客服才知道此事....
: 根據特斯拉的邏輯, 以後車子的功能, 可能都不是永久性的隨車販售, 而是只賣給當初買
: 車的人而已, 轉手後的其他人無法獲得當初原車主的軟體權利, 除非第二手車主另外付費
: 給特斯拉....
: 對比昨天馬斯克說燃油車已無殘值,特斯拉沒有autopilot不就連賣的價值都沒有?
--
https://i.imgur.com/GoyZ8E5.gif
--
Tags:
特斯拉
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