賓士GLC250 coupe保固內換車或退錢? - 保養
By Eartha
at 2019-04-13T11:17
at 2019-04-13T11:17
Table of Contents
是這樣的 去年7月訂了2台GLC250 coupe 一黑一白 9月交車
結果11月開始小白引擎燈時不時一直亮 期間有聯絡過中華賓士 官方回答是軟體問題 也
有牽到關渡讓他們重設了 結果最近引擎燈又開始亮了 囧囧囧
剛剛上官網查了保固條款 裡面有一條是
https://i.imgur.com/LdZNNGA.jpg
這個意思是都沒有修理或是換零件就可以在保固內提出退車還錢、更換新車等等要求嗎?
本來是想說如果中華賓士有誠意解決的話是不想走到這步
但是期間官方一直不承認是引擎有問題 只說是軟體的問題 還一直叫我們放心開
問題是看到引擎燈一直亮是要怎麼開!
再者 如果是軟體問題 那他們無法處理嗎?另一台黑色的完全沒有這個問題 也說不過去
吧?還是說有其他我們沒有想到的問題嗎?
有人有類似經驗嗎?如果申請退錢有可能成功嗎?
(期間沒有去過外面保養廠 里程數也不到5000 都是在市區通勤開而已)
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