消費者報告提高了Model S的可靠性評價 - 汽車

原文標題：
Consumer Reports raises Tesla Model S reliability rating to
"above average", also rates Model 3 reliability sight unseen

消費者報告將Tesla Model S的可靠性評價提高到"高於平均水準"

內文：

Consumer Reports has released their latest reliability rating for the Model
S, upgrading its rating from “average” to “above average.” This is the
first time Tesla has received an “above average” rating from Consumer
Reports.

消費者報告將Model S的可靠性評級從"平均水準"提升到"高於平均水準"。
這是第一次Tesla從消費者報告手中拿到"高於平均水準"的評價。

In the same article, Consumer Reports also mentions their “predicted
reliability” for the Model 3. They give these ratings out based on previous
experience with a manufacturer and whether a new model is a significant
departure from previous models – and this is not unique to Tesla, they give
predicted reliability scores to other cars too. Since the Model 3 doesn’t
share many parts with the Model S but is expected to be less complex, and
since Tesla has had difficulties with reliability of early VINs before,
Consumer Reports is taking the middle ground as far as predictions go and
predicts average reliability out of the Model 3. They will not have an
actual rating until owners have time to report back with their real-life
experiences.

這段在講Model 3的可靠性預測，有興趣請自己看

Consumer Reports has changed their reliability ratings multiple times on the
Model S. Originally, Model S reliability was “average,” then temporarily
dropped to “below average” when Tesla had a batch of drive unit failures
which prompted service trips for many owners. The repair was relatively easy
and most cars would be turned around in a day or less, but nevertheless the
number of service visits from owners was too high for CR’s scale, and this
bumped the Model S down in reliability.

消費者報告曾經多次改變Model S的評級，最初是"平均水準"，
而後暫時變成"低於平均水準"，Model S曾有一批驅動單元故障，促使車主回廠檢修，
雖然大多數車輛在一天或更短的時間內就解決了問題，但對於消費者報告來說，
車主的平均回廠次數過高了，導致可靠性評價降低。

This forced CR to rescind their “recommended” label, despite them having
rated Model S as the “best car ever” and Tesla consistently topping owner
satisfaction ratings. Once Tesla worked out the drive unit issues, CR’s
rating went back up to average, which has been improved upon today.

這促使了消費者報告撤銷對於Model S的推薦，
儘管他們已經將Model S評比為最好的汽車，而且車主也有最高的滿意度

With Model X receiving “below average” reliability due to early unit
problems with doors and the large windshield (but no significant powertrain
problems) – many of which Tesla says they’ve fixed – Model S’ “above
average” rating marks the first time Tesla has received this score from CR.
And it shows that Tesla is improving in reliability as a company, and the
Model S is improving in reliability as a car.

Model X由於鷹翼門與大型擋風玻璃的問題(但沒有明顯的動力總成問題)，
Model X得到了"低於平均水準"的可靠性評級，其中許多問題Tesla表明已經被修復了。
而Model S第一次得到"高於平均水準"的評級，
代表Tesla做為一家公司正在提升他們的可靠性。

This upward momentum “shows promise” for the Model 3’s predicted
reliability rating, giving them “more confidence in the Tesla Model 3.”

這種往上的態勢顯示了對於Model 3可靠性評級的希望，讓他們對3更有信心。

Consumer Reports is careful to qualify their claims about the future
reliability of the Model 3. They distinguish between actual ratings from
customer experience and predicted ratings based on the manufacturer and
newness of the model, and talk about the company’s history and previous
statements about the car.

On the one hand, all car models tend to have more problems with reliability
on early VINs than late VINs, and Tesla is no exception to this. On the
other hand, Model 3 is expected to be less complex than Model S and much less
complex than Model X, and Tesla’s reliability as a whole seems to be
improving.

Nevertheless, CR decided to bunt this one and default to a predicted “average
” reliability for the Model 3, which is the minimum required to achieve CR’
s “recommended” mark. Of course, Consumer Reports has not owned a car nor
have their members reported on the Model 3 in the annual reliability survey,
so this is all guesswork so far, and will be updated next year when owners
have had their hands on the vehicle for a while.

Tesla commented on Consumer Reports’ Model 3 rating:

“Consumer Reports has not yet driven a Model 3, let alone do they know
anything substantial about how the Model 3 was designed and engineered. Time
and time again, our own data shows that Consumer Reports’ automotive
reporting is consistently inaccurate and misleading to consumers.”

balabalabala...有興趣請自己看


來源：https://goo.gl/HxZd31


Tesla的車小毛病多也算不上什麼新聞了

這次反而是在可靠性評價上拿到"高於平均水準"的評價變成了新聞

不過就算如此，Tesla還是有著最高的車主滿意度
https://i.imgur.com/jB8CNnS.jpg

但Model 3的客群容忍度會更低，希望趕工之餘也要維持好品質才行呀~

期待消費者報告早日拿到Model 3來做測試，給出其應有的評價。

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