這就是名聞遐邇的頭又大服務嗎? - 價格
By Damian
at 2016-05-12T13:06
at 2016-05-12T13:06
Table of Contents
※ 引述《quintina1013 (quintina)》之銘言:
: 表明這是不專業打臉文
: 我就是2號sales
: 先講,一開始說喜美是你自己的車,RAV4是要買給爸媽開的,現在又變成你自己開?
: 明明就有認識的業務了,還跟我說沒有認識的業務?1號業務每次都陪你長談3小時左右,我都有看到,你睜眼說瞎話我也算了,什麼叫經過1號業務同意後,方與我繼續商談?我明明就直接請1號業務下來打臉你。
: 再者,第一次商談時,明明就跟你說,如果你現在決定就是折四萬,你當下沒有下單。當然第二次我就沒有給你折四萬的空間。
: 昨天一來店裡,你很明顯與其他停車方式不一樣,我有跟你說請您車頭朝外,待會會很難出去,我連續講兩次,您不願意移車,你說車頭朝外很難停,你不要
: 果然你後來在價格不滿意後要離開現場,旁邊,停了1台BMW,你說離你很近,要我請車主移車『明明就你的錯,為什麼其他客戶要為了你移車?』更何況你的駕駛座也打的開,你說不行??你的身材看起來並不十分魁梧,我也請其他同事協助移動可以被移動的車輛,讓你優先通行。
: 試問,你是否將服務業的服務責任無限上綱?已盡告知責任下,你感受你沒有錯,每每自圓其說,你不是澳洲來的嗎?停車技術應該也不好,大部分客人都可以車頭朝外,而你卻不行。
: 商談與您溝通,你卻一直鬼打牆,裝外面的配件會不會影響保固權益,我說會你也鬼打牆,與我一直爭論。
: 語氣中一直帶著酸臭公司,你要買車卻從頭酸到尾,你是在質疑你自己的決定嗎?
: 最後,客人可以決定要那位業務,業務也會決定是否你可以成為我們的客戶,我個人寧願少賣你一台車,也不願意要一位爛客人。
: 多多少少有ppt鄉民有跟我購車,我相信在服務態度上,我有絕對的自信。
: 這樣還不夠婉轉的話,我明說
: 我不賣你!!!
: 賣你絕對會衰三個月
酷耶
竟然釣到你
我先說車子是我爸媽和我要買的,所以也會問他們的意見
但是誰要開我想對買賣而言不重要吧,還是這會影響到你們開價方式?
說真的你海巡管我們家最後買誰要開
另外您一開始說我沒有講我和sales 1有接觸過,是因為我真的想在你們家買
我一開始覺得sales1 態度很高,但我不覺得他有錯的地方,只是想換個人來過
說實在的不會有比價的心態(因為你懂得sale1開出來的差很多,根本不用比)
sales1 的個性非常堅決,我相信他是不會變動的
以上提出的疑慮澄清如果大家覺得我有不對這我可以道歉
但就僅止於此
然而我想我文章裡PO的都是屬實的
其實我第一次和您談得很愉快
我昨天就是要去簽約了
其中請問你們停車場有規定車頭一定要向內還是向外嗎
我可以說除了方向的問題我停在我停車格的正中央 我下車有看一下
沒有的話我剛到時我最方便的就是先停進去 我趕時間
而後我們在展間內一致認為隔壁的BMW很有可能擋到我不能進去
她也的確超出停車格到我的停車格來了
但您完全坐在您的椅子上不為所動
我一開始還客氣提醒您一下
詢問了兩三次您才動作
但得到的回應竟然是用不相關的理由嗆我
(車頭朝內朝外和隔壁廷我很近事有啥關係)
如果可以的話請您指正我文章哪裡有不符事實處
先去上班 謝謝指教
晚上您有回應我再上來PO
謝謝
--
: 表明這是不專業打臉文
: 我就是2號sales
: 先講,一開始說喜美是你自己的車,RAV4是要買給爸媽開的,現在又變成你自己開?
: 明明就有認識的業務了,還跟我說沒有認識的業務?1號業務每次都陪你長談3小時左右,我都有看到,你睜眼說瞎話我也算了,什麼叫經過1號業務同意後,方與我繼續商談?我明明就直接請1號業務下來打臉你。
: 再者,第一次商談時,明明就跟你說,如果你現在決定就是折四萬,你當下沒有下單。當然第二次我就沒有給你折四萬的空間。
: 昨天一來店裡,你很明顯與其他停車方式不一樣,我有跟你說請您車頭朝外,待會會很難出去,我連續講兩次,您不願意移車,你說車頭朝外很難停,你不要
: 果然你後來在價格不滿意後要離開現場,旁邊,停了1台BMW,你說離你很近,要我請車主移車『明明就你的錯,為什麼其他客戶要為了你移車?』更何況你的駕駛座也打的開,你說不行??你的身材看起來並不十分魁梧,我也請其他同事協助移動可以被移動的車輛,讓你優先通行。
: 試問,你是否將服務業的服務責任無限上綱?已盡告知責任下,你感受你沒有錯,每每自圓其說,你不是澳洲來的嗎?停車技術應該也不好,大部分客人都可以車頭朝外,而你卻不行。
: 商談與您溝通,你卻一直鬼打牆,裝外面的配件會不會影響保固權益,我說會你也鬼打牆,與我一直爭論。
: 語氣中一直帶著酸臭公司,你要買車卻從頭酸到尾,你是在質疑你自己的決定嗎?
: 最後,客人可以決定要那位業務,業務也會決定是否你可以成為我們的客戶,我個人寧願少賣你一台車,也不願意要一位爛客人。
: 多多少少有ppt鄉民有跟我購車,我相信在服務態度上,我有絕對的自信。
: 這樣還不夠婉轉的話,我明說
: 我不賣你!!!
: 賣你絕對會衰三個月
酷耶
竟然釣到你
我先說車子是我爸媽和我要買的,所以也會問他們的意見
但是誰要開我想對買賣而言不重要吧,還是這會影響到你們開價方式?
說真的你海巡管我們家最後買誰要開
另外您一開始說我沒有講我和sales 1有接觸過,是因為我真的想在你們家買
我一開始覺得sales1 態度很高,但我不覺得他有錯的地方,只是想換個人來過
說實在的不會有比價的心態(因為你懂得sale1開出來的差很多,根本不用比)
sales1 的個性非常堅決,我相信他是不會變動的
以上提出的疑慮澄清如果大家覺得我有不對這我可以道歉
但就僅止於此
然而我想我文章裡PO的都是屬實的
其實我第一次和您談得很愉快
我昨天就是要去簽約了
其中請問你們停車場有規定車頭一定要向內還是向外嗎
我可以說除了方向的問題我停在我停車格的正中央 我下車有看一下
沒有的話我剛到時我最方便的就是先停進去 我趕時間
而後我們在展間內一致認為隔壁的BMW很有可能擋到我不能進去
她也的確超出停車格到我的停車格來了
但您完全坐在您的椅子上不為所動
我一開始還客氣提醒您一下
詢問了兩三次您才動作
但得到的回應竟然是用不相關的理由嗆我
(車頭朝內朝外和隔壁廷我很近事有啥關係)
如果可以的話請您指正我文章哪裡有不符事實處
先去上班 謝謝指教
晚上您有回應我再上來PO
謝謝
--
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